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Text Messaging (SMS) Program

How Intrex uses text messaging with existing clients, how consent works, and how to opt out at any time.

Last updated: August 20, 2026

Overview

Who We Text and Why

In Short: We only text existing clients who ask us to. We never text anyone who has not first requested text communication or texted us.

Intrex, Inc. uses SMS exclusively for two-way, conversational support with existing clients — for example, coordinating service, deployments, and support requests related to the Rythmos platform. We do not text prospective customers.

Opt-In

Request Text Communication

Existing Intrex clients may use the form below to request conversational text communication with our support team. Submitting this form with the consent box checked is how you opt in to receive text messages from Intrex.

Consent to receive text messages is not a condition of purchasing any goods or services. The consent checkbox above is optional and is not checked by default.

Text Us

You Can Also Text Us First

You can text Intrex, Inc. at [YOUR SMS NUMBER] for information regarding our services. By texting Intrex, Inc., you agree to receive Conversational messages from Intrex, Inc. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.intrexis.com/privacy-policy to see our privacy policy and https://www.intrexis.com/terms for our Terms of Service.

Opt-Out

How You Opt Out

You can opt out at any time by replying STOP to any text message from Intrex, Inc. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again. Reply HELP to any message for assistance, or contact us at info@intrexis.com.

Privacy

Your Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages to you. For full details, see our Privacy Policy, including the section titled "SMS/Text Messaging Privacy."

Examples

Sample Messages

  • "Hi [Name], this is Intrex support following up on your request. Your technician is scheduled for Tuesday at 10 AM. Reply STOP to opt out, HELP for help."
  • "Intrex support: we've resolved the ticket you submitted. Let us know if you need anything else. Reply STOP to opt out, HELP for help."
  • "Hi [Name], this is Intrex. Can you confirm the gateway in Building B is powered on so we can continue troubleshooting? Reply STOP to opt out, HELP for help."
Contact

Questions?

Intrex, Inc.

1894 Preston White Dr
Reston, VA 20191
United States

Email: info@intrexis.com

Questions About Text Messaging?

We're happy to explain how our SMS program works or help you manage your preferences.