The terms that govern your use of the Intrex website, applications, and services.
Last updated: August 20, 2026
Table of Contents
These Terms of Use govern your access to and use of the websites, mobile applications, and services provided by Intrex, Inc. If you have questions, contact us at info@intrexis.com.
By accessing or using the websites, mobile applications, or services of Intrex, Inc. ("Intrex," "we," "us," or "our"), including the Rythmos platform (collectively, the "Services"), you agree to be bound by these Terms of Use and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization. If you do not agree to these terms, do not use the Services.
If your organization has a separate written agreement with Intrex (such as a master services agreement, subscription agreement, or order form), that agreement governs in the event of a conflict with these Terms of Use.
Intrex provides safety and care technology for senior living communities, including wearable devices, in-apartment sensors, community networking infrastructure, access control hardware, and related software applications. The Services are provided to organizations and their authorized users under commercial agreements.
Descriptions of products and capabilities on our website are for general information and do not constitute a binding specification, warranty, or offer. Product availability, features, and specifications may change.
Certain Services require an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us promptly of any unauthorized use. You must be at least 18 years old to create an account or use the Services. Information you provide must be accurate and kept current.
You agree not to: (a) use the Services in violation of applicable law or regulation; (b) interfere with, disrupt, or attempt to gain unauthorized access to the Services, related systems, or other users' data; (c) reverse engineer, decompile, or disassemble any component of the Services except to the extent permitted by law; (d) use the Services to transmit malicious code or unsolicited communications; (e) misrepresent your identity or affiliation; or (f) use the Services to build a competing product or service.
If you consent to receive text messages from Intrex, Inc., you may receive conversational text messages related to your support requests, service coordination, and deployments — for example, updates regarding a support ticket you submitted or scheduling for an on-site service visit. Messaging frequency may vary. Message and data rates may apply.
You can opt out at any time by texting STOP. After you send STOP, we will confirm your opt-out and you will receive no further messages unless you opt in again. For assistance, text HELP or contact us at info@intrexis.com. For more information, visit our Privacy Policy and these Terms of Use.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages to you. See the "SMS/Text Messaging Privacy" section of our Privacy Policy and our Text Messaging Program page for details on how consent is obtained.
The Services, including all software, hardware designs, documentation, text, graphics, logos, and trademarks (including "Intrex" and "Rythmos"), are owned by Intrex or its licensors and are protected by intellectual property laws. Subject to your compliance with these terms and any applicable commercial agreement, Intrex grants you a limited, non-exclusive, non-transferable right to access and use the Services for their intended purpose. No other rights are granted. Feedback you provide about the Services may be used by Intrex without restriction or obligation.
Fees, subscription terms, hardware purchases, and service commitments are governed by the applicable order form, quote, or written agreement between Intrex and your organization. Public website content does not constitute pricing or an offer to sell.
EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT WITH INTREX, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
The Services support and enhance care operations but do not replace professional judgment, staffing, supervision, or emergency services. No technology can detect or prevent every incident. In an emergency, always call 911 or your local emergency number. The Services are not a medical device and do not provide medical advice, diagnosis, or treatment.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTREX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTREX'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO INTREX FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
We may suspend or terminate your access to the Services if you violate these terms or where required by law. Upon termination, your right to use the Services ends, but provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) will survive. Termination of commercial agreements is governed by those agreements.
These Terms of Use are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. Any dispute arising out of these terms that is not governed by a separate written agreement will be brought exclusively in the state or federal courts located in Fairfax County, Virginia, and you consent to their jurisdiction.
We may update these Terms of Use from time to time. The updated version will be indicated by a revised "Last updated" date and will be effective when posted. Your continued use of the Services after changes are posted constitutes acceptance of the updated terms.
1894 Preston White Dr
Reston, VA 20191
United States
Email: info@intrexis.com
We're happy to walk through anything in these terms with you.